Frequently Asked Questions About Cremation

Below are the most routine questions customers ask us about cremation. However, if you don’t find the answer your looking for, please call us at 844-677-7032.

What is direct cremation?

A direct cremation is a simple alternative to the traditional cremation service. It is simple because it doesn’t include embalming, visitation, or a funeral service. The funeral director brings your loved one into our care from the place of death and carries out the cremation after the statutory 48-hour waiting period has passed and all authorizations and permits are obtained.

The cremated remains (ashes) are then delivered to the next-of-kin. In Texas, direct cremation is growing in popularity, partly because it is the most affordable option.

Who has the right to arrange a cremation in Texas?

Texas has strict laws about who has the right to make decisions about someone’s burial or cremation (known as disposition) and the responsibility for making the arrangements. If the deceased has not left written instructions for disposition, this right and responsibility goes to the following people in the order listed:

  • Any one of the deceased’s adult children
  • Either one of the deceased’s parents
  • Any one of the deceased’s adult siblings
  • The person designated by the deceased
  • The deceased’s surviving spouse
  • Any adult next-of-kin in the order named by law to inherit the deceased’s estate

How many days do I have to arrange the cremation?

If you are the person who has the right to arrange the disposition (see question above), you must make final arrangements within 6 days of receiving notice of death or within 10 days of the date of death. If you cannot or do not want to take responsibility for the disposition, your right to arrange the cremation is passed to the next person on the list above.

How quickly can do the cremation? has its own crematory, so cremation is usually carried within seven to ten business days from receiving written authorization from the next-of-kin and from the county. This authorization is given via the Authorization For Cremation form, the Authorization to Embalm form, the death certificate and the county’s permit.

Who files the death certificate, and how is this done?

In Texas, all funeral service providers and medical certifiers are required to file death certificates within 10 days of death using the Texas Electronic Death Registration System. This means that, if you arrange a cremation with us at, we will file the death certificate on your behalf.

Do I need official copies of the death certificate?

Yes, you will need certified copies of the death certificate to claim property or benefits that belonged to your loved one (e.g. life insurance, social security and bank accounts). The easiest way to get copies is to ask your funeral director because it’s the funeral director who files the death certificate for you. If you need more copies later, you can order them from the website of the Texas Department of State Health Services for a small fee. In Texas, you must provide ID when you order the death certificates.

Do I have to buy a casket?

No, you don’t. Texas law requires only a cremation container. These are made of rigid, combustible materials, so they’re often called a cardboard alternative container. Both our Magnolia and Sunbelt cremation packages include a cardboard alternative container in the basic price.

Do I have to buy an urn for the ashes?

Yes, you do. Both our Bluebonnet and Magnolia cremation packages include a standard utility urn, but you may upgrade to a different urn if you wish. Urns comes in a variety of shapes, sizes and materials, so please go to our catalog of urns to see what is available. Your choice may depend on what you want to do with the ashes afterwards.

What can I do with the ashes afterwards?

One of the advantages of cremation is the freedom to decide what you want done with the ashes. In Texas, there are several options:

  • Scattering the ashes on the private property of a consenting landowner
  • Scattering the ashes on public lands or waterways
  • Burying (interring) the ashes at a cemetery
  • Placing the ashes in a columbarium (a special vault with niches)
  • Keeping the ashes at home in a keepsake urn

If you’d like more advice on your options, including permanent placement of the ashes, we’d be happy to advise.

How quickly do I get the ashes back?

After the cremation process, we place the ashes in an urn and take them to one of our locations in your area for collection. You will be notified as soon as they are ready to be released. If you have requested a scattering or permanent placement, we will notify the family once the final disposition is complete.



Whenever you need us for advice or support, just pick up the phone. We’re available day and night, every day of the year. Your concerns come first with us, and we’ll always try to anticipate your needs.


Be assured we will treat your loved one with dignity at all times, from the moment we arrive at the place of death to the moment we return the ashes to you.


Grief and confusion are common emotions at this time, so expect us to take the time to explain the whole process to you and your family and to offer gentle guidance.


You won’t be surprised by hidden costs and you won’t be overcharged. Our basic package price really does include everything you need to carry out a simple cremation.


Your loved one will be attended to and positively identified throughout the entire process by our own certified crematory technicians. We guarantee the ashes you receive are those of your loved one.


Each member of our team is fully trained and required to work the high standards set out in our code of ethics and our procedure’s manual. They understand the need for attention to detail at every stage of the cremation.


All information about your loved one will be kept secure and disclosed only if required by law. Your loved one’s records will be filed on time, kept in a secure location, and made available to the authorities to ensure that we comply with the law.