WE’LL BE READY
Whenever you need us for advice or support, just pick up the phone. We’re available day and night, every day of the year. Your concerns come first with us, and we’ll always try to anticipate your needs.
WE’LL BE RESPECTFUL
Be assured we will treat your loved one with dignity at all times, from the moment we arrive at the place of death to the moment we return the ashes to you.
WE’LL BE COURTEOUS
Grief and confusion are common emotions at this time, so expect us to take the time to explain the whole process to you and your family and to offer gentle guidance.
WE’LL BE HONEST
You won’t be surprised by hidden costs and you won’t be overcharged. Our basic package price really does include everything you need to carry out a simple cremation.
WE’LL BE DUTIFUL
Your loved one will be attended to and positively identified throughout the entire process by our own certified crematory technicians. We guarantee the ashes you receive are those of your loved one.
WE’LL BE PROFESSIONAL
Each member of our team is fully trained and required to work the high standards set out in our code of ethics and our procedure’s manual. They understand the need for attention to detail at every stage of the cremation.
WE’LL BE CONFIDENTIAL
All information about your loved one will be kept secure and disclosed only if required by law. Your loved one’s records will be filed on time, kept in a secure location, and made available to the authorities to ensure that we comply with the law.